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Sales and retention manager

Sefton
Frasers Group
Retention manager
Posted: 1 September
Offer description

This is a full-time position reporting directly to the General Manager. Our Sales and Retention Managers are responsible for supporting them and the wider team in the successful operation of the gym, with a specific focus on driving new member sales, maximizing retention, and overall growth of the live member movement through various strategies inside and outside of the gym.

The Benefits

* 20% discount across all Frasers Group facias
* Eligibility for the Fearless 1000 bonus scheme
* Free Gym membership
* Monthly Frasers Group Champion - winners get double their salary for the month
* Reward and recognition with our Everlast Gyms monthly champions
* Training and development through Frasers Group with recognised, funded qualifications available including Level 3 & 5 in management & leadership
* Enhance your fitness knowledge with product training and the opportunity to deliver personal training sessions and group training

Job Description

* Represent Everlast Gyms as an ambassador for fitness
* Demonstrate our elevated ways of working always
* Advocate for our FUNDAMENTALS sales process, leading by example and supporting the team to improve confidence and performance
* Focus on driving new member sales and retaining existing members to grow the live member movement
* Own the activity planners for the gym, ensuring they are thorough, well planned, and executed
* Implement strategies to increase lead generation both internally and externally
* Monitor dashboards and KPIs, communicating insights to the team
* Drive all revenue lines from membership sales, products, and secondary services to enhance profitability
* Prepare and deliver monthly sales presentations to the management team
* Build relationships with local businesses to develop partnerships
* Develop #WeMoveBusinesses membership opportunities (both new and existing)
* Lead by example on reception and the gym floor to enhance member experience
* Support national focuses and incentives like #WorkoutWednesday & #WeCommunicate
* Provide honest, constructive feedback regularly to support team development
* Assist the General Manager with operational tasks including Health & Safety, Facilities, Maintenance, and Recruitment
* Maintain high standards of cleanliness and presentation at all times

Qualifications

* Passion for health, fitness, and wellness
* Strong leadership qualities
* Adaptability in communication style
* Positive, solutions-driven mindset
* Member champion mentality with excellent interpersonal skills
* Driven and ambitious with a desire to learn and develop
* Flexibility in working hours and location, including weekends and Bank Holidays when necessary

Additional Information

Visit our LinkedIn page to see more about what our brand does. An opportunity like this at Frasers Group is for the fearless. The potential is massive, and the experience is unrivalled. To make the most of it, you need to live and breathe our principles:

* Think without limits - think fast, fearlessly, and lead the team
* Own it and back yourself - own your role and results
* Be relevant - relevant to our people, partners, and the planet
#J-18808-Ljbffr

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