Harris Hill are delighted to be working with a national charity to recruit a Supporter Engagement Officer in order to play a crucial role in fostering lasting relationships with the charity supporters across Dorset.
You will provide exceptional service to donors, volunteers, and community fundraisers, ensuring that their engagement with the charity is meaningful and rewarding. You will be at the heart of the charity fundraising efforts.
As a Supporter Engagement Officer you will:
* Act as the primary point of contact for charity within the Dorset community, promoting the charity and maximising income opportunities.
* Provide top-quality stewardship for supporters, ensuring they feel appreciated and valued.
* Identify and pursue new opportunities for income growth in line with the charity’s strategy.
* Manage and coordinate collection boxes across Dorset, working closely with fundraising officers and finance teams.
* Collaborate with local community groups to support and promote fundraising activities.
* Develop and deliver engagement activities, including newsletters, events, and personal acknowledgements, to thank, update, and inspire supporters.
* Lead and manage a team of volunteers across Dorset, recruiting, training, and providing ongoing support.
* Work alongside volunteers to engage with and expand local fundraising initiatives.
* Deliver compelling talks about the charity to different audiences, adapting your approach to ensure maximum engagement.
To be successful, you must have experience:
* Strong interpersonal and communication skills, both written and verbal.
* Experience in customer service, supporter care, or fundraising.
* Excellent organisational and time-management abilities.
* Attention to detail and the ability to handle sensitive information with confidentiality.
* Proficiency in Microsoft Office and CRM/database systems.
Desirable
* Previous experience in the charity sector.
* Knowledge of fundraising principles and best practices.
* Experience using supporter engagement platforms or email marketing tools.
Salary: £30,000 - £32,000 per annum
Contract type: Full-time, permanent
Location- Candidate must be based in Dorset, remote
Closing date: On rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to Dagmara.depaula@harrishill.co.uk
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.