Cloud Infrastructure Specialist
We are seeking a highly capable Cloud Infrastructure Specialist to join our team within a live, high-availability data centre environment.
The successful candidate will be responsible for the installation, maintenance, and support of critical IT infrastructure including servers, network hardware, and related systems.
* Racking & Stacking: Physical installation of servers, switches, routers, and other network hardware
* Structured Cabling: Patch cabling, labelling, and port documentation
* Break-Fix: Diagnosing and repairing faults with servers, power, cabling, or other infrastructure components
* Planned Preventive Maintenance (PPM): Executing scheduled maintenance tasks in line with data centre standards and client SLAs
* Reactive Maintenance: Rapid response to on-site hardware failures, environmental issues, or alerts
* Asset Management: Inventory control, decommissioning, documentation, and updating records
* Compliance & Safety: Ensuring all work is carried out to the required health & safety and data security standards
* Collaboration: Working closely with remote NOC teams, vendors, and clients to support deployments and resolve issues
Key Responsibilities:
Our ideal candidate will possess excellent attention to detail and adherence to processes, as well as flexibility for shift-based or out-of-hours work. They will also have experience working in a live or hyperscale data centre environment and be proficient in hardware installation (Dell, HP, Cisco, Juniper, etc.). Strong understanding of basic networking and hardware troubleshooting is essential.
Salary and Benefits:
This role offers competitive pay, shift flexibility, and a strong emphasis on training & development. Additionally, there are clear progression routes into senior infrastructure roles or shift leads available.
Requirements:
* Experience working in a live or hyperscale data centre environment
* Proficient in hardware installation (Dell, HP, Cisco, Juniper, etc.)
* Comfortable with rack elevations, patching schedules, and structured cabling standards
* Experience with ticketing systems and maintaining accurate documentation
* Strong understanding of basic networking and hardware troubleshooting
* Excellent attention to detail and adherence to processes
* Flexibility for shift-based or out-of-hours work
Bonus Skills:
* CompTIA Server+, Network+, or equivalent
* CNCI/ECS Advanced Comms/Comms ECS
* Data Centre Technician certifications (e.g. CDCTP)
* Health & Safety or Electrical Awareness certifications
* Manufacturer-specific hardware accreditations (Dell, Cisco, HP, etc.)