Join our Global Corporate Banking (GCB) Maker Production Team ensuring seamless client onboarding with strong partnerships and compliance excellence.
As a KYC Maker Production Associate within the Global Corporate Banking (GCB) Maker Production Team, you will be the single point of contact and subject matter expert for onboarding new customers and managing KYC records renewals. Aligned with a designated Front Office team, you will facilitate KYC execution across all teams, ensuring an exceptional client onboarding experience. Your role requires building strong relationships with internal and external customers, managing expectations, and providing timely updates on onboarding progress.
Job responsibilities
1. Manages the KYC book of work for your designated Front Office sub-Line of Business, prioritizing active requests and providing status updates
2. Builds and develops strong partnerships, identifying challenges and eliminating roadblocks with all internal partners
3. Works with Front Office teams to obtain necessary supporting evidence for KYC due diligence
4. Ensures all client information is accurate, complete, and compliant with regulatory requirements
5. Coordinates case prioritization, capacity planning, and assignment with back office teams
6. Stays updated on process changes, regulatory changes, and communicate impacts to business partners
7. Manages personal workload and priorities, escalating key risks/issues to management as needed
8. Identifies and executes process improvements, providing guidance on key process and technology initiatives
9. Serves as a role model to peers, driving training and sharing of best practices
Required qualifications, capabilities, and skills
10. Relevant experience in banking / finance sector
11. Strong written and oral communication skills with experience in conflict resolution
12. Resilient interpersonal skills, with the ability to influence and negotiate effectively with business partners and senior managers
13. Client-focused with a strong controls mindset
14. Hands-on approach with attention to detail and strong organizational skills
15. Proactive and flexible approach to workload and team targets
16. Effective time management and organizational skills for maximum productivity
Preferred qualifications, capabilities, and skills
17. Working knowledge of KYC/Compliance/AML standards
18. Sound understanding of the Financial Industry
19. Knowledge of multiple client types and legal structures