Salary £24,863.00 per Annum, plus chance to earn up to £2,000 discretionary bonus over each year pro‑rated.
Contractual hours: 37.5.
Basis: Full time.
Region: Bury.
Package: Wide variety of company benefits via Perk Central, including employee discounts on jewellery and travel, cycle to work scheme, season ticket loans and more.
About the Role
As a Store Colleague at H&T, you’ll be the face of our business, welcoming and supporting customers in over 285 stores. You’ll understand customer needs, offer tailored solutions and ensure they leave with the best possible outcome. No prior pawnbroking experience required; a genuine interest in people and a strong sense of integrity are essential. We provide full training and support.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with the team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus.
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
