Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together.
We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional.
Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.Come and join our award winning teams - we are currently recruiting for Account Directors to join our growing business based in London.
Location: Zone 1 London
Salary: £55,000 - £60,000 per annum + travel + package
Working Pattern: Monday - Friday - 40 hours per week
Key Responsibilities:
Client relationship management
Act as the primary senior point of contact for clients, building and maintaining strong, long-term partnerships.
Manage client expectations and communicate project progress, addressing any issues and keeping them informed of developments.
Operational and contract management
Ensure contract delivery meets or exceeds agreed-upon service level agreements (SLAs) and key performance indicators (KPIs).
Oversee all aspects of contract performance, including compliance with contractual terms and health and safety regulations.
Develop and implement operational excellence and innovation within contracts.
Produce regular performance reviews, reports, and strategic development plans.
Financial and commercial management
Manage the financial performance of contracts, including budgeting, forecasting, and cost control.
Maximise profitability by controlling costs and managing margins.
Identify and drive revenue growth opportunities, such as upselling new services.
Lead the company's role in contract retenders.
Team leadership
Lead, motivate, and develop operational teams to ensure consistent service excellence.
Foster a collaborative culture and ensure staff are trained and managed effectively.
Ensure compliance with all regulatory, safety, and quality standards across all managed sites.
What's in it for you?
Working with Gather and Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
Personal Development and Training opportunities
Life assurance scheme
Pension scheme
Holiday allowance
Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
Eye care
A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
Family friendly support
Regular social events and communication with our leaders
A holiday purchase scheme
Volunteering days
Professional subscriptions
Recognition schemes and people awards
Long service awards
Access to some great high street discount vouchers
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