IT Support Technician Are you an experienced IT Support Technician ready to take your skills to the next level in a dynamic and collaborative environment?
Join our clients Group IT team, where youll play a vital role in delivering high-quality technical support across multiple departments and companies.
Key Responsibilities Provide first and second-line support via a central help desk.
Diagnose and resolve issues with IT and telephony equipment.
Monitor IT systems proactively to ensure efficiency and minimise downtime.
Carry out planned maintenance with minimal disruption to core business functions.
Liaise with third-party suppliers and support providers.
Maintain system and user security, including access control and password management.
Contribute to a culture of continual improvement by identifying opportunities for process enhancements.
Ensure all work adheres to Health & Safety and company guidelines.
What Were Looking ForEssential: Minimum 3 years experience in a 1st/2nd line IT support role.
Strong knowledge of Microsoft Operating Systems, Microsoft 365, Office Suite, and Active Directory.
Solid understanding of basic networking (DHCP, DNS, routing).
Excellent communication and customer service skills.
Strong problem-solving and organisational abilities.
Awareness of Health & Safety practices.
Desirable: Experience with Entra (Azure), Intune.
PBX Management/Maintenance.
Knowledge of enhanced networking.
VMWare experience.
Backup and data storage management skills.
Why Join Us? You'll be joining a forward-thinking team committed to innovation, efficiency, and employee growth. We value technical expertise and offer opportunities to develop and expand your skills in a supportive environment.
Interested? Please Click Apply Now!IT Support Technician
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