Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals. Key Role Responsibilities Dealing with property maintenance issues using our management software Entrata Monitor and agree repairs to insure achievement of targets Provide solutions to queries, issues or concerns Procuring quotations or estimates as/when necessary Monitoring and updating spares to stock list, undertaking an inventory when required. Arranging and undertaking Annual and End of tenancy apartment inspections to identify repair programme and cost responsibility. Minimising void loss by ensuring a quick turnaround with repairs/make readies Assisting in delivering all Key Performance targets relating to repairs and maintenance liaising with maintenance and service contractors delivering a high quality service in line with our brand aspirations. Defects management PPM management Checking invoices, raising POs, processing payments on Yardi - accounting software Experience of working in a repair and maintenance environment (essential) Experience of delivering high quality property services (essential) Knowledge of Health and Safety legislation and practice (desirable) About You Good level of general education. Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems). A knowledge and understanding of UK Health and Safety requirements and legislation. Experience & Skills Excellent customer service skills and significant experience in a customer facing service delivery role. Good team player with strong relationship building and influencing skills. Ability to act autonomously, taking decisions and/or action when required. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Flexible approach to work and adaptable to thrive in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. What We Offer We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more. About Greystar Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain. One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site.