About the Role
Join us at Fantasy Island Resort, Lincolnshire's leading family theme park. Our resort is home to over 30 exciting rides and attractions, live entertainment, and Europe's largest 7-day market, set across more than 40 acres. Alongside the main attraction, we operate multiple food and beverage outlets across the site, serving a high volume of guests throughout the season.
As a Food & Beverage Supervisor, you will play a key role in supporting the day-to-day operation of our catering venues. Working closely with the Food & Beverage Manager, you will help lead teams, maintain standards, and ensure consistently high-quality food and drink service across multiple outlets.
Principal Responsibilities
* Support the Food & Beverage Manager in overseeing daily operations across multiple venues.
* Manage team workflows to ensure efficient service and smooth day-to-day running of outlets.
* Ensure compliance with company policies, health and safety standards, and food hygiene regulations.
* Supervise team members during service, providing guidance and support where required.
* Assist with rota planning, payroll processes, stock ordering, and administrative duties.
* Ensure all venues are set up and operated to the required standards, including opening and closing procedures.
* Carry out stock checks and support stock control processes.
* Monitor service standards and address any issues to maintain a positive guest experience.
* Maintain confidentiality and always act professionally.
* Support the wider team with additional operational tasks as required.
Who We're Looking For
We'd love to hear from you if you are:
* A motivated and reliable individual with a positive, can-do attitude.
* A strong team player who is confident in leading others in a busy environment.
* Organised and able to manage multiple tasks effectively.
* Committed to delivering high standards of customer service.
* Flexible and willing to work a variety of shifts, including weekends and evenings.
Experience and Skills
* Previous experience in a food and beverage or supervisory role is beneficial but not essential.
* Confidence in managing teams and supporting operational workflows.
* Basic administrative skills and understanding of stock control processes are desirable.
Benefits
* Life Assurance cover, including:
o 24/7 access to a virtual GP and advanced nurse practitioners.
o Children's mental health support.
o Second medical opinion on diagnosis and treatment.
o Support with long-term health conditions.
o Wellbeing resources.
o Financial and legal information support.
Additional Benefits
* Competitive hourly pay starting from £13.50 per hour.
* Regular reward and incentive schemes.
* 25% employee discount on food and beverage.
* FREE rides and attraction access (T&Cs apply).
* FREE onsite parking.
* Access to the company pension scheme.
* A vibrant social calendar and staff events.
Work Schedule
Evening, weekend and holiday working will be required.
Shifts will vary depending on operational and seasonal needs.
Why Join Fantasy Island?
At Fantasy Island Resort, you're not just joining a team, you're becoming part of a growing and dynamic Food & Beverage operation. If you are looking for a role where you can develop your skills, support a team, and be part of a fast-paced environment where no two days are the same, this could be the perfect opportunity for you.