Overview
Out of Hours Customer Service Operatives - Contact Centre (Rawtenstall)
Salary: £12.67 per hour
Hours: Monday to Friday, 5:00 PM - 11:00 PM (27.5 hours/week)
Location: Rawtenstall
Contract Type: Temp to Perm
Start Date: ASAP
What You'll Be Doing
* Handling inbound calls from customers requiring urgent repairs
* Logging repair requests and coordinating with on-call technicians
* Ensuring swift and accurate communication between customers and field teams
* Providing empathetic, solution-focused service during critical hours
What You'll Get
* £12.67 per hour + double time on Bank Holidays
* 29 days annual leave (including Bank Holidays), increasing by 1 day per year up to 33 days after 4 years
* Supportive team environment with ongoing training
* Opportunity to make a real impact in a vital service
* Temporary to permanent contract available after 12 weeks+ for the right candidate
Ready to Apply?
If you thrive in a fast-paced, customer-focused environment and want to be part of a team that makes a difference after hours, we’d love to hear from you. Apply now or contact us for more information!
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