Job Description
Cammach are currently recruiting a Technical Operations Assistant on behalf of our client based in Aberdeen - South. The role will be on a permanent (staff) basis and will be fully office based.
ROLE
* The Technical Support Assistant provides administrative, coordination, and technical support to the Technical Support Coordinator, helping to ensure efficient delivery of customer and internal technical support activities.
* The role focuses on documentation, task coordination, data accuracy, and communication across departments, enabling the Technical Support Coordinator to concentrate on higher‑value technical, engineering, and customer‑facing activities.
RESPONSIBILITIES
Technical & Project Support
* Assist with the coordination of project kick-off meetings, including preparing agendas, tracking actions, and issuing follow-ups
* Support the preparation, organisation, and revision control of technical documentation (e.g. drawings, rig surveys, loadout information, equipment lists)
* Assist with basic review and checking of technical drawings and documents under supervision
* Help gather and consolidate technical and operational information from internal teams and customers
* Support Technology Manager with SolidWorks & Pipe flow requirement
* Attend customer meetings to discuss project requirements, as well as attend job HAZOP/HAZID’s
* Proactively evaluate and recommend innovations to drive continuous improvement across the Product Line
Documentation & Systems Management
* Maintain accurate and up-to-date filing of project documents within company SharePoint Server and QMS systems
* Support the preparation, storage, and issuing of Design of Service documents and job packs
* Assist with compiling and updating equipment certification records
* Ensure daily project updates, trackers, and QMS forms are completed and stored correctly
Operations Support
* Support Operations and Workshop teams with job-specific paperwork and pre/post-job documentation
* Support the Operations team in all operational, logistical, and departmental tasks.
* Raise purchase orders in accordance with company policy
* Assist with preparation of loadout manifests and logistics documentation based on provided inputs
* Attend operations meetings to record actions and circulate updates
* Conduct offshore/ onshore rig survey’s if/ when required
* Participate in the on-call rota
Communication & Coordination
* Act as a first point of contact for routine technical and operational queries, escalating as required
* Support communication between Operations, Engineering, Workshop, and offshore personnel
* Assist in tracking outstanding actions and ensuring timely close-out
REQUIREMENTS
Qualifications/Experience
* Experience in a technical support role within the oil and gas industry is essential
* Experience with SolidWorks & CAD is an advantage
* Experience with Pipe Flow software is also an advantage
* Be computer-literate for the daily use of MS Word, Excel, and Outlook email
* Driving license is essential
Personal Skills:
* Ability to manage multiple projects under strict timelines with minimal supervision and to prioritise tasks effectively
* Strong analytical, problem-solving, and organisational skills
* Understand and analyse complex information quickly and effectively; be able to present that information simply and accurately
* Be prepared to use own initiative and operate autonomously whilst maintaining high standards of reporting and accountability
* Able to establish and maintain excellent working relationships with all internal and external customers
* Have good written and spoken communication skills to explain processes to a range of people and to give presentations to groups
* Able to articulate your own point of view or instructions in terms appropriate to the listener