Overview
Role - Patch Compliance Coordinator
Location - Birmingham, UK
Duration - Permanent role (Full-time)
Work Type - Hybrid – 3 Days/Week to the client location
Experience - 6+ Years
Industry - Finance
Role Overview
We are seeking a highly organized and detail-oriented Patch Compliance Coordinator to support our patching and vulnerability management activities. This role is not hands-on technical patching, nor is it project management; instead, it focuses on coordinating patching efforts, engaging with stakeholders, and ensuring compliance with tight patching timelines.
The ideal candidate will have some prior experience in patch management or vulnerability management — either from a technical or coordination perspective — and will be confident handling large datasets, running reports, and facilitating discussions between technical teams and compliance stakeholders.
Key Responsibilities
* Review patching and vulnerability scan data (e.g., from Flexera or similar tools) and consolidate it into actionable, clear reports.
* Engage with application owners, infrastructure teams, and server owners to address overdue patching.
* Facilitate discussions to understand patching delays, identify technical or procedural blockers, and ensure proper audit processes are followed where patching cannot be completed.
* Track scheduled patches, follow up on outstanding actions, and escalate issues where required.
* Run and refresh existing reports using tools such as dbRib (SAP BusinessObjects), Power BI, or Tableau.
* Maintain and analyze large datasets in Excel to support compliance tracking.
* Coordinate with multiple teams to ensure deadlines are met and patch compliance objectives are achieved.
Required Skills & Experience
* Prior experience in patching, vulnerability management, or patch compliance (technical or non-technical).
* Ability to interpret patching data and determine compliance requirements.
* Strong organizational skills with a high level of attention to detail.
* Excellent verbal and written communication skills; able to manage sensitive compliance discussions diplomatically.
* Proficiency in Microsoft Excel (advanced data handling, formatting, and reporting).
* Familiarity with ServiceNow or similar IT Service Management tools (e.g., Remedy).
* Experience running or refreshing reports in dbRib, Power BI, or Tableau.
* Exposure to scanning tools such as Flexera.
* Previous work experience in large organizations, particularly in the financial sector.
Additional Information
This role involves high-volume coordination and stakeholder engagement rather than technical patching. Candidates must be comfortable with frequent follow-ups and managing multiple concurrent conversations to ensure compliance targets are met.
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