Driving Range Assistant (32 hours per week) - Woking
Are you bursting with energy and ready to thrive in a fast-paced, customer-focused environment? Are you passionate about delivering exceptional customer experiences? We're looking for a Driving Range Assistant to join our vibrant team at our modern golf driving range. But here's the twist - you don't need to know a thing about golf. What matters most is your ability to create a welcoming atmosphere, and ensure every guest leaves with a smile.
What you'll be doing:
* Deliver outstanding service at the bar and with table service to our range bays
* Welcome our guests and arrive their bookings at our driving range reception
* Support customers with Trackman technology - offering advice and troubleshooting when needed
* Ensure the safety of all guests using the driving range and compliance with range ball policies
* Monitor and maintain top-quality hire clubs and range balls - removing any damaged equipment
* Open and close the driving range with professionalism and care
* Uphold and enforce BGL's company policies and procedures, including food hygiene, alcohol service, stock control, and health & safety
* Keep the range and facilities spotless, welcoming, and in top condition
* Collaborate with your team to quickly resolve any operational issues
* Report any maintenance concerns promptly
* Take on any additional duties as requested by management
About you:
* Over 18 years of age (essential due to the sale of alcohol)
* Energetic and enthusiastic with a proactive mindset
* A confident communicator with excellent customer service skills
* Team player who's not afraid to roll up their sleeves
* Tech-savvy and happy to guide customers through our Trackman system
* Reliable, punctual, and professional at all times
Why join us?
* Be part of a friendly and passionate team
* Work in a lively, dynamic, and fun environment
* Great opportunity to develop skills in hospitality, and leisure
* Staff benefits and discounts across BGL venues