The Glo Co is a destination to make the customer feel good and glow. We are seeking a dedicated enthusiastic Front of House Assistant to join our vibrant team.
The ideal candidate will have a passion for the beauty industry and a strong commitment to providing exceptional customer service, putting the customer first and building positive relationships.
As a Front of House Assistant, you will support our stylists and contribute to creating a welcoming environment for our clients. This is an excellent opportunity for individuals looking to gain hands-on experience in a salon setting while enhancing their skills in customer interaction.
Responsibilities:
* Provide excellent customer service by greeting clients warmly and ensuring their comfort during their visit
* Communicate effectively with team members and clients to ensure smooth operations within the salon
* You will need to be flexible, have a positive attitude and be customer-focused
* Respond appropriately and sensitively to any distressed customer
* Handle administrative tasks such as scheduling appointments and managing client records ensuring that customer confidentiality is maintained at all times
* Maintain inventory of salon products and supplies, ensuring everything is well-stocked and organised
* Conduct daily store checklists for stock and cleanliness
* Ensure all tanning beds, beauty tools, and salon chairs are in working condition
* Build professional relationships with customers
* Stay on top of current promotions and promote beauty treatments on behalf of clinics
* Upsell tanning products and sunbed courses
* Taking phone bookings for Sunbeds and treatments
* Opening and closing of the salon depending on shift pattern
Qualifications
* Previous experience in a customer service role is preferred, with a strong focus on client satisfaction.
* Excellent communication skills in English, both verbal and written, are essential for interacting with clients and colleagues.
* A positive attitude, strong work ethic, and ability to work well within a team environment.
* Willingness to learn and adapt in a fast-paced salon atmosphere.
What we are looking for:
* Candidate must thrive in face-to-face interaction
* IT literate (training will be provided)
* Work well under pressure
* Approachable, good people skills, conversationist with friendly attitude
* Customer service and sales experience is preferred
What we offer:
Competitive salary
Expert training
Job Type: Part-time and Full-time
Benefits:
Employee discount
Competitive salary
Generous holiday package
Monthly sunbed allowance
Schedule:
Full time - Monday to Friday
Part time - Weekends/shift hours Monday-Friday
Work Location: Golders Green
Job Types: Full-time, Part-time
Pay: £18,000.00-£24,000.00 per year
Benefits:
* Employee discount
Work Location: In person
Application deadline: 22/08/2025
Expected start date: 03/09/2025