Service Coordinator
Hybrid working after successful 6 month probation
Monday – Friday
Up to £30,000 DOE
Our client, a well-established and growing business within the facilities/services sector, based in Gloucester, has an exciting new opportunity for a Service Coordinator to join their team on a full-time, permanent basis.
This is a fantastic opportunity for a Service Coordinator looking to join a dynamic company where you will play a key role in the day-to-day running of the Service Desk. The successful Service Coordinator will be highly organised, personable, and motivated to deliver outstanding service
The successful Service Coordinator should have:
* Experience working in a similar service desk, coordination, or maintenance administration role
* Strong IT skills including MS Office (Word, Excel, Outlook, PowerPoint)
* Excellent attention to detail with the ability to manage high volumes of information accurately
* A proactive, team-focused attitude with strong communication skills
* A professional, approachable manner and a strong sense of responsibility
In this role, the Service Coordinator will be responsible for:
1. Managing the day-to-day operation of the Service Desk, handling calls and logging enquiries accurately
2. Scheduling engineers and coordinating callouts based on urgency and priority
3. Producing quotations, supporting job...