Job Title: Senior Credit Controller / Credit Controller
The Permanent Division of Robert Half is currently recruiting for a Senior Credit Controller and Credit Controller for an outsourced service business with offices in Ware, Hertfordshire.
The Role
As a Senior Credit Controller or Credit Controller, you will support the Credit Manager in improving and developing credit collection procedures during a period of growth. Your daily duties will include:
1. Managing and improving collections on the ledger.
2. Allocating cash receipts.
3. Sending copy invoices and statements.
4. Monitoring the shared inbox.
5. Communicating effectively with customers to resolve payment issues and disputes.
6. Maintaining and repairing customer relationships.
7. Contributing to the team’s objective of minimizing aged debt.
8. Agreeing payment plans with customers.
9. Using customer portals and creating clear process documentation for billing and credit control.
10. Liaising with other departments for smooth resolutions.
Your Profile
The Senior Credit Controller should have experience working in a fast-paced credit control environment and be capable of handling both easy and difficult customer queries. The Credit Controller role is suitable for candidates with up to 2 years of experience or those from a customer service or call centre background seeking their first finance-related role.
Company
The company is growing and evolving, and the roles of Senior and Credit Controller are key to its development.
Salary and Benefits
The Senior Credit Controller role offers a salary of £30,000–£35,000, and the Credit Controller role offers £25,000–£30,000. Both positions are hybrid and come with excellent benefits.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent roles. We are committed to equal opportunity and diversity. Candidates with comparable qualifications and experience are encouraged to apply. Salary ranges depend on experience, qualifications, and training.
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