A leading recruitment agency is seeking a Service Desk Analyst in Edinburgh. This role involves providing IT support, ensuring incidents are resolved within service levels, and working closely with infrastructure teams. The ideal candidate will have at least 2 years of experience, strong technical skills in Windows and Microsoft Office, and a customer-focused approach. Competitive salary of up to £32k based on experience. The role requires 2 days per week onsite and includes participation in an on-call rota.
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