{"railsEnv":"production","inMailer":false,"i18nLocale":"en","i18nDefaultLocale":"en","rorVersion":"13.0.2","rorPro":false,"href":"https://careers.jtglobal.com/en/postings/9768e764-eb83-4436-9d82-5f5c67bdb7e8","location":"/en/postings/9768e764-eb83-4436-9d82-5f5c67bdb7e8","scheme":"https","host":"careers.jtglobal.com","port":null,"pathname":"/en/postings/9768e764-eb83-4436-9d82-5f5c67bdb7e8","search":null,"httpAcceptLanguage":"en-US,en;q=0.9","serverSide":false} {"htmlString":"\u003cdiv\u003e\n\u003c!--block--\u003e\u003cbr\u003eWe are looking for a NOC Technician to join us on a permanent basis. You will play a key role in keeping our network running smoothly, monitoring alarms and network taps to spot early signs of service degradation. Acting as the first line of response, you will use Tier 1 skills across a range of technologies to investigate and resolve issues quickly and effectively.\u003cbr\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cbr\u003e \u003cbr\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cbr\u003eThis role offers strong hands-on experience and a solid platform for development. You will build technical confidence through real time problem solving, learn how complex networks operate in practice, and develop the judgement needed to prioritise and respond under pressure. Each shift strengthens skills that are valuable across network operations and wider technical roles.\u003cbr\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cbr\u003e \u003cbr\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cbr\u003eYou will work as part of a collaborative team that values clear communication and shared responsibility. By working closely with colleagues across functions, you will contribute to a reliable network and a consistently good customer experience. If you are practical, curious, and motivated to grow in a technical environment, this role offers meaningful work and clear development opportunities.\u003cbr\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cbr\u003e \u003cbr\u003e\u003cbr\u003e\n\u003c/div\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cem\u003e\u003cbr\u003eJT is committed to building a diverse and inclusive working environment and JT Family. 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Application Deadline May 15, 2026 Department Operations Employment Type Permanent Location St Helier, Jersey Workplace type Onsite
Key Responsibilities and Requirements
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Skills, Knowledge and Expertise
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Benefits
{"htmlString":"\u003cul\u003e\n\u003cli\u003e\n\u003c!--block--\u003e19.5 days holiday (based on a 4-day week)\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eShift Allowance \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eHealth \u0026amp; Dental Insurance\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003ePension Scheme\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eBonus Scheme\u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eFully discounted staff services or cash allowance in lieu \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eProfessional Development \u003c/li\u003e\n\u003cli\u003e\n\u003c!--block--\u003eRecharge Days\u003c/li\u003e\n\u003c/ul\u003e\u003cdiv\u003e\n\u003c!--block--\u003e\u003cem\u003eJT provide colleagues with an opportunity to embrace flexibility to work the hours that suit them in a location of their choice – office, home or further afield under our Hybrid Working guidelines.\u003cbr\u003e\u003cbr\u003e Through our hybrid working initiative we have diversified the ways in which we recruit, which also means that we are now able to support posts in major global locations. 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About JT
Founded in 1888, JT (formerly Jersey Telecom) is headquartered in Jersey, Channel Islands, and is the largest local operator. We play a vital role in the Channel Islands' critical infrastructure as well as a growing digital economy and thriving business and financial services sector, providing the robust connectivity essential for these industries.
JT is more than the incumbent telecom provider. We have built strong long-standing strategic partnerships to deliver world-class products and services. Our expertise ensures exceptional customer experiences and new revenue-generating services, making us a preferred provider globally.
In 2018, JT became the world's first telecom company to offer fibre-to-the-home and businesses for 100% of all broadband users, topping global broadband speed charts.
Our commitment to innovation continued in 2023 with the announcement of a major network transformation across the Channel Islands, incorporating Ericsson’s advanced energy-efficient technologies. Our next-generation network programme includes the launch of 5G, enhancing global connectivity and customer experiences, while future-proofing our network.
In recent years JT has pursued a successful strategy of international diversification, the growth of which has enabled it to reinvest global revenues back into its domestic markets with a significant proportion of revenues now coming from international operations. With one of the most extensive roaming networks, JT offers coverage across the world through over 500 global roaming partners.
JT has evolved from a government-owned telecom provider into a global Digital Infrastructure provider, positioning Jersey as one of the fastest jurisdictions in the world and a hub for tech startups and the financial services industry.