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Onsite service desk analyst l1 – it support & incident mgmt

Technopride Ltd
Service desk analyst
€30,000 a year
Posted: 15 March
Offer description

A technology services company based in Aberdeen is looking for a Service Desk Analyst L1 to be responsible for managing and resolving various IT support requests. The ideal candidate should have a minimum of 3 years experience in Service Desk roles, possess strong communication skills, and hold an ITIL certification. Responsibilities include troubleshooting technical issues, managing Active Directory tasks, and improving service processes. This is a permanent, onsite position.
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