Are you passionate about social justice, advocacy, and making a tangible difference in people’s lives?
Irish Community Care Manchester (ICCM) is seeking a compassionate, dedicated, and proactiveAdvocacy and Support Officerto join our team.
For over 35 years, we’ve supported Irish and Irish Traveller communities across Greater Manchester. Our one-to-one advocacy work helps people overcome immediate crises and build more stable, independent futures. We’re proud to be a Living Wage accredited employer and offer a supportive, values-led working environment.
About the Role
You’ll provide personalised advocacy and outreach support to individuals—primarily Irish or of Irish descent, including members of the Traveller community—who are facing complex health, housing, legal or social challenges.
Working closely with clients in their homes and in the community, you’ll:
* Conduct needs assessments and develop tailored support plans
* Deliver advice on housing, welfare benefits, debt, and healthcare
* Accompany individuals to appointments and advocate on their behalf
* Liaise with public and voluntary agencies to coordinate effective care
* Maintain accurate case notes and contribute to wider service delivery
* Help deliver community outreach, awareness and education campaigns
What We’re Looking For
We’re seeking someone who is:
* Experienced in supporting people with complex needs
* Highly organised, empathetic, and solutions-focused
* Confident in working independently and managing a busy caseload
* Skilled in advocacy, care planning, and inter-agency collaboration
* Culturally aware and sensitive to the needs of Irish and Traveller communities
This role is subject to an Enhanced DBS check.
We actively encourage applications from Irish, Irish Traveller, and other underrepresented communities.
Key information
* Employer: Irish Community Care Manchester
Please note: CVs will not be accepted. You must use the supplied application form.
If you would like to have an informal chat about the role before applying, please contact Rachel on 0161 205 9105 or e-mail r.stout@irishcommunitycare.com
More about this role
* Closing Date: Tuesday 19th August 2025 at 12:00pm
* Closing Time: 17:00
* Anticipated Interview Date: Friday, August 22, 2025 - 13:00
* Contact Information: r.stout@irishcommunitycare.com
* Employee Benefits: What We OfferSalary: £25,629 – £27,711(full time, 35 hours per week)26 days annual leave + bank holidays + additional Christmas leaveEnhanced sick leaveContributory pension schemeCycle to work schemeFlexible working and home working daysPaid volunteer daysA supportive, values-driven team environmentWe are a Living Wage accredited employerA strong, values-led team and a chance to create real change
* Would You Consider A Job Share For The Role?: Yes
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