Salary: £50,000 - 70,000 per year Requirements: Experience in 1st line support roles Strong understanding of ICT systems and services Excellent communication and customer service skills Ability to troubleshoot and resolve technical issues Relevant IT qualifications or certifications Responsibilities: Provide first-line support to users in a public sector environment Troubleshoot and resolve ICT-related issues Assist users in maximizing the use of ICT systems Collaborate with the ICT team to enhance service delivery Document and track support requests and resolutions Technologies: ICT Support More: We are looking for a 1st Line Support technician to join our dynamic and supportive ICT team within a public sector environment in Eastleigh. Our team plays a vital role in enabling operational efficiency and high-quality service delivery through technology. This position offers a 3-month initial contract with a rate of £21.35 per hour, fully onsite. We prioritize creating a collaborative and effective work environment. last updated 19 week of 2026