Overview
Retail Sales Advisor - Manchester at Oak Furnitureland. Retail Sales Advisors are at the heart of our business, acting as brand ambassadors and the first point of contact for customers in our showrooms. They support customers in growing their homes by helping them choose pieces from our broad range of products, using a consultative sales approach and expert knowledge to deliver an exceptional experience on every occasion.
We offer an industry-leading uncapped commission scheme to reward performance. Our showroom teams work as a One Team, sharing knowledge and mentoring in-showroom, with a strong focus on meeting and exceeding personal and team targets and delivering outstanding customer experiences that positively impact key metrics such as Net Promoter Score and Trustpilot.
The Person
* Develops real relationships built on trust and respect by using a friendly but professional communication style.
* Highly skilled at questioning techniques and using active listening to understand customers’ needs.
* Persuasive but authentic communication with the ability to influence.
* Intrinsically motivated to exceed results, taking personal accountability while supporting others.
* Keeps knowledge up to date by adopting a growth mindset and taking accountability for self-development.
* Adopts an inclusive and supportive approach, taking a genuine interest in colleagues, customers, and the business.
Qualifications / Experience
* This role would suit individuals with skills or experience in the following areas: Sales Advisor, Retail, Sales, Sales Consultant, and Sales Executive.
Benefits
* Uncapped commission on all sales offering strong earning potential.
* Competitive salary, reviewed every year.
* Pension: 4% employee contribution matched by company.
* Life assurance: free cover of a minimum of two times salary up to age 65.
* Holidays: 28 days statutory holiday per year, pro-rata if part-time.
* Birthday entitlement: an additional day off for your birthday.
* Employee discounts on Oak Furnitureland products after probation.
* Continued development to grow skills and support career advancement.
* Employee Assistance Programme: access to counselling services.
* My Rewards Programme: discounts on restaurants, supermarkets, entertainment and holidays.
* Free on-site parking at all locations.
Company
Oak Furnitureland is committed to quality and making beautiful furniture that suits real life. We work with suppliers and our own delivery and customer service teams to provide fast, cost-effective service and support diversity and inclusion in the workplace. We are committed to fairness in the hiring process and will make necessary adjustments if required during selection.
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