Senior Maintenance Officer - Reactive Repairs & Voids Glasgow £46,728 (DOE - some flexibility) 35 hours per week | Mostly office-based | 1 day WFHWe are currently working with a well-established Housing Association in Glasgow who are seeking an experienced Senior Maintenance Officer to support their reactive repairs and voids service on a temporary basis (minimum 8 weeks, with potential to extend). This is a key operational role focused on ensuring high-quality service delivery, strong contractor performance, and excellent customer experience. The Role You will play a central role in managing the day-to-day delivery of the reactive maintenance service, supporting tenants, contractors, and internal teams to ensure repairs and voids are handled efficiently, compliantly, and to a high standard. Key responsibilities include: Repairs and voids administration and coordination Contractor performance monitoring and compliance checks Handling customer complaints and resolutions Budget monitoring, accruals, and financial processing Invoice processing and value-for-money checks KPI tracking and service performance reporting Strong customer service and call handling Ensuring compliance with procurement, health & safety, and CDM regulations Supporting or leading on Scottish Government grant-funded works (desirable) Working Pattern 35 hours per week with a 1-hour lunch: Monday: 9am-5pm Tuesday: 9am-6...