Digital Infrastructure Technician
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A vacancy has become available within the Infrastructure Team for a Digital Infrastructure Technician. This role offers an exciting opportunity to join a forward-thinking team of skilled technicians, dedicated to maintaining a robust, high-performing, and modern ICT infrastructure.
The Digital Infrastructure Technician will play a key role in ensuring the stability, security, and efficiency of the NSFT Trust’s IT infrastructure. This position is responsible for the implementation, support, maintenance, monitoring, and continuous improvement of core digital systems, ensuring they operate reliably and effectively to meet the needs of the organisation.
Responsibilities
* Administration and optimisation of servers, networks, and telephony technologies
* Troubleshooting and resolving hardware and software issues
* Implementing and maintaining security protocols
* Managing backups and disaster recovery processes
* Ensuring compliance with organisational policies and procedures
The successful candidate will possess extensive experience in supporting and deploying a range of technologies, including but not limited to Microsoft server operating systems and applications, Cisco networking equipment, Azure cloud services, SQL databases and Veeam backup solutions. This role will also involve leading technical aspects of infrastructure projects, implementing new technologies, and demonstrating a proactive attitude toward learning and supporting emerging systems.
Applicants must hold a minimum of one industry‑recognised technical ICT qualification, such as Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Engineer (MCSE), along with ITILv4 Foundation certification. Candidates must be educated to degree level standard in any ICT subject or equivalent qualification or experience.
We are seeking an individual who can quickly familiarise themselves with existing systems and respond effectively to diverse support needs. Strong communication skills, a practical and solution‑focused approach to technical inquiries, and the ability to resolve issues efficiently are essential for success in this role.
Due to the importance of this role, the interview process will include four technical competency‑based questions, followed by a 30‑minute technical assessment to evaluate the candidate’s skills and suitability for the position.
Why work for us?
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why Norfolk and Suffolk?
The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Contact information
For further details / informal visits contact:
Name: Tim Weller
Job title: Digital Infrastructure Team Leader
Email address: tim.weller@nsft.nhs.uk
Telephone number: 07776455882
Location: Norwich, England, United Kingdom
Salary: £30,000.00-£35,000.00
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