What do we do?
Rhenus offers a great variety of different services: transport, transshipment and storage of goods and products as well as a comprising value-added services. Operating as part of a global group encompassing over 31,000 employees, you will have the opportunity to be part of a large family-owned group benefiting from a global network of diverse skills, services and resources.
Rhenus UK is experiencing an extended period of growth as a result of our continued business success and growth through acquisition. With locations spanning the UK the services we supply are vast from global air freight to local home delivery.
What we are looking for?
Our employees are at the heart of what we do and as Rhenus is geared toward nonstop growth. That opens up long-term prospects in a wide variety of functions—from logistics and project management to IT and finance and controlling.
Contributing your own ideas and solutions? That is your ticket to success in any of our business units. We love a problem-solving, no-fuss attitude, and we also encourage openness, fairness, teamwork and a collegial approach. Individual initiative and a can-do mindset are just as much a part of the Rhenus DNA as stability and farsightedness.
These are the qualities that keep us—and you—moving forward. If this sounds like the kind of opportunity you are looking to take on, then please contact us to find out more.
Role Purpose
Working within the Road division of the organisation, the Operations manager holds responsibility to ensure a smooth and profitable operation in respect of European imports and exports.
Working as a key part of the senior management team within our Cannock location, the role will be focus on the operational management of all of the branches European road freight services and general operational activities. The Operations Manager will lead and develop the teams to allow for continued growth and development, alongside reviewing and evolving operational processes and systems to make positive impacts to the overall branch performance.
Main Duties
* Lead and develop the operations team ensuring exceptional service is delivered consistently
* To develop the capability of the branch through its people through training, coaching and development
* To support in the development and implementation of the Branches strategic plans, ensuring the operational team is aligned with these goals and focus areas
* To build and grow strong relationships with all internal stakeholders
* To build and foster strong relationships with all external partners
* Take responsibility for operational delivery, ensuring that cost, service and accuracy are consistently considered.
* To continually assess and appraise branch performance and quality, ensuring appropriate KPIs measures are in place.
* Analysing data to identify trends and opportunities, conducting route cause analysis as appropriate
* To be proactive in seeking and realising continuous operational improvements
* Maximizing the use of all systems to improve internal processes and reporting
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