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It business systems officer

Dundee
Dundee City Council
Systems officer
Posted: 9 January
Offer description

Working in a hybrid style, based at home and Claverhouse office, you will work full time, 37 hours per week. If you have any queries regarding this vacancy, please contact Angie Smith on 07824 528276 or email angela.smith@dundeecity.gov.uk


Requirements

You will have an HND/SVQ4, or equivalent, in a relevant subject area Or You will have significant work experience in a project/change management environment.


Responsibilities

The post holder will work within a small team and be responsible for providing project support and IT system development support for Dundee Health & Social Care Partnership and Children’s & Families Department business areas, including business analysis, account management, system governance, ongoing developing of major IT systems, and liaison with user groups and stakeholders. You will ensure the strategic aims of the service are met, and support the transition to a more modern, agile and flexible service. You will ensure that the business information systems across the services are developed and supported to maximise effective use and achieve identified business aims. You will work collaboratively with lead officers from management, business, administration, third parties and other stakeholders to effectively develop, co-ordinate and implement solutions across a range of internal and external services.


The Individual

You will have experience in translating business process requirements into workflow and data reporting solutions. Experience of analysing business processes, gathering information and working collaboratively to develop business solutions is essential. You will have knowledge of the range and variety of business processes within a local authority organisation, demonstrable experience of administrating and supporting a large information system for business/service use. You will have excellent oral/written communication skills, good knowledge of Microsoft packages, in particular Excel. You will have the ability to work with staff at all levels to develop solutions to complex problems, to use and create information using reporting software, eg SSRS reports, Power BI. You will have the ability to communicate with and prepare communication for staff at all levels within the organisation including staff within partner agencies with the ability to work to deadlines, and to work flexibly when required.

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