Customer Service Coordinator Long-Term Assignment (Up to 2 Years) Hereford £13.07 per hour Monday to Friday RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years. This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development. The Role You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience. Key Responsibilities Manage order fulfilment processes for assigned customers Respond to customer enquiries and provide clear, practical solutions Prepare orders for entry, ensuring accuracy and completeness Confirm pricing and enter approved items onto the system Coordinate with internal departments and external providers to resolve issues Handle sales and quality returns, including replacement orders Communicate updates and order confirmations to customers About You Customer-focused with a proactive, solution-oriented approach Excellent verbal and written communication skills Confident decision-maker in a fast-paced environment Previous customer service experience, ideally in a manufacturing or production setting Proficient with Microsoft Office applications (Outlook, Excel, etc.) This is a long-term role, offering stability for up to 2 years, and is available for immediate start. Please send your CV to to apply. COM1