Overview
Facilities Manager role at Bidwells, based at the Cambridge Science Park in Cambridge, England. The role supports the Investment & Property Management team across a portfolio of multi-let, vacant and direct-owned buildings, focusing on compliance, sustainability and service excellence.
What you’ll be doing
* Deliver high-quality facilities management across multi-tenant buildings within the client’s portfolio, ensuring compliance, sustainability and contractor oversight in line with Bidwells’ operational standards.
* Support service charge management, including budget preparation, expenditure monitoring and reconciliation, adhering to RICS guidelines and contractual KPIs.
* Oversee day-to-day service delivery, including purchase orders, invoice management and budget control, ensuring accurate documentation and sign-off procedures.
* Lead procurement and management of service contracts, ensuring compliance with KPIs and safe systems of work and recommending re-tendering where appropriate.
* Manage facilities services such as utilities, cleaning, caretaking and M&E maintenance for both multi-let and vacant properties, including the estate office.
* Promote sustainability by working with suppliers to reduce energy, water usage and waste across the estate.
* Maintain awareness of all building activities, including tenant alterations, landlord works and compliance objectives whilst reporting any lease breaches or non-compliance.
* Collaborate with internal teams and external contractors to ensure smooth service delivery whilst supporting colleague development.
* Attend stakeholder meetings and provide updates on estate-wide facilities activities, projects and contractor performance.
* Build strong relationships with occupiers, acting as a key contact for facilities and compliance matters whilst ensuring smooth tenant move-ins/outs.
* Keep Tenant Handbooks up to date and issue compliance documentation to support tenant audits.
* Schedule and conduct building inspections based on risk, ensuring all compliance and health & safety procedures are followed and documented.
* Manage health & safety risks using the monitoring platform, ensuring full statutory compliance with prompt action on any issues.
* Maintain accurate records across property, health & safety and contractor management databases.
About You
* Extensive relevant facilities management experience within a multi-site/high profile environment.
* General understanding of commercial leases and the landlord/tenant relationship.
* General understanding of commercial property related Health and Safety compliance, Risk Assessment and Audit.
* Experience of service charge budgeting/accounting within a property/facilities management environment.
* Direct management and/or supervision of staff/suppliers or third-party contractors, with familiarity with KPIs to monitor performance.
* Good working knowledge of Microsoft Office packages including Excel, Word, One Note, Outlook, accounting software and CAFM systems.
* Excellent written and verbal communication skills.
* Numerate with high level of attention to detail.
* Pro-active and positive “can-do” approach & excellent problem-solving skills.
* Good team worker with excellent interpersonal skills.
* Enjoys a fast-paced and collaborative environment.
* Contract administration and tendering skills.
* Experience in a similar role within a direct competitor organisation.
* Facilities Management related qualification (MBIFM, DipFM or MRICS/Assoc RICS).
* Experience with property management systems, H&S systems and helpdesk systems.
Why Bidwells?
Bidwells is a privately-owned, independent partnership with an inclusive, entrepreneurial culture. We offer autonomy, development opportunities and a collaborative environment.
What’s in it for you
* Competitive Salary: We recognise and reward talent.
* Comprehensive Benefits: Including up to 8% matched pension, private medical, medicash plan, car allowance, birthday off, and lifestyle perks.
* Professional Development: Continuous learning, study support and promotion opportunities.
* Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends.
* Family Friendly: Enhanced family leave policies.
* Work-Life Balance: Agile working options to support well-being.
Bidwells is dedicated to fostering an inclusive culture of belonging and equal employment opportunity for all qualified candidates. Flexible working requests are considered from day one.
Employment details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Management
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