Overview
We are seeking a professional and friendly Receptionist to join our lovely team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing various administrative tasks. This role requires a proactive individual with strong organisational skills and the ability to multitask effectively in a busy specialist dental practice environment. You will be the front of the house and many patients will feel more comfortable when you welcome them.
Duties
* Greet clients and visitors warmly, ensuring a positive first impression.
* Answer and direct phone calls with excellent phone etiquette.
* Manage incoming correspondence, including emails and postal mail.
* Perform data entry tasks accurately and efficiently.
* Maintain an organised filing system for both physical and digital documents.
* Assist with scheduling appointments and managing calendars.
* Provide clerical support to various departments as needed.
* Utilise dental practice management software and other document creation and management software.
* Handle basic bookkeeping tasks using QuickBooks when required.
* manage reception stock.
Requirements
* Previous office experience is essential, with a background in administrative roles being highly desirable.
* Proficient computer skills, including typing speed and accuracy.
* Familiarity with Microsoft Office applications (Word, Excel, PowerPoint) and Google Workspace tools (Docs, Sheets, Drive).
* Strong organisational skills with the ability to prioritise tasks effectively.
* Excellent phone etiquette and interpersonal skills to communicate professionally with clients and colleagues.
* Experience in data entry and clerical duties is preferred. If you are a motivated individual looking to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for this exciting opportunity as a Receptionist.
* Experience in a dental practice receptionist role is preferrable,
Job Type: Full-time
Pay: From £12.50 per hour
Expected hours: 37 per week
Experience:
* Dental receptionist: 1 year (required)
Language:
* English (required)
Work Location: In person