Parts Manager – Chassis Cab is on the lookout for a talented and motivated Parts Manager to join our team on a full-time, permanent basis at our Ipswich, Suffolk branch. The role is office-based with regular interaction on the shop floor and across the business.
Why Chassis Cab:
Chassis Cab is a family-run business and the award-winning DAF Truck franchise for East Anglia. We provide first-class, reliable service for DAF and All Makes HGV parts, supported by an extensive stock of over £3 million. Our “one-stop-shop” approach and commitment to sustainable customer relationships have enabled our parts business to continue growing, and we are looking for a passionate individual to help us continue that success.
Company benefits include:
Competitive Salary: from £40,000 per annum, depending on skills and experience.
Holiday: 22 days per year plus bank holidays, rising with length of service.
Employee extras such as: Fully funded company vehicle, quarterly PRP bonus scheme, points-based incentive programme, life assurance (x2 salary), private medical insurance, on-site parking, cycle-to-work scheme, store discount, company events, health & wellbeing programme, fully funded training and career progression opportunities, auto-enrolment pension with employer contributions up to 5%, and referral programme.
About the role:
As Parts Manager, you’ll support the General Parts Manager in the day-to-day operations of the Ipswich branch. You will manage stock, oversee purchasing and inventory, and drive sales growth across retail and workshop customer bases. You’ll also be responsible for maintaining strong relationships with employees, customers, and suppliers, ensuring smooth operations and consistently high levels of customer service. Standard hours are Monday to Friday, 40 hours per week, with start times to be discussed at interview stage.
Main duties and responsibilities:
Support the General Parts Manager in day-to-day operations and ensure smooth departmental workflows.
Manage stock levels, purchasing, and inventory to meet demand and reduce shortages.
Drive parts sales growth across retail and workshop customer bases.
Prepare and manage accurate customer quotations and provide expert product advice.
Build and maintain strong relationships with employees, customers, and suppliers.
Monitor KPIs, performance, and departmental processes, implementing improvements where needed.
Deliver consistently high levels of customer service.
About you:
As our Parts Manager, you will bring experience in a senior parts role, preferably within the HGV or automotive industry. You will be self-motivated, proactive, and sales-focused, with meticulous attention to detail. You must be capable of working independently as well as part of a team, with a full clean driving licence. Experience with Keyloop/CDK systems is desirable. You should have a keen interest and knowledge of the motor industry and thrive in a fast-paced, customer-focused environment.
If you meet the requirements for the Parts Manager role and want to make a difference, please apply with an up-to-date CV. We look forward to hearing from you.
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Additional keywords: Parts Manager, HGV Parts, DAF Trucks, Inventory Management, Customer Service, Sales Growth, Team Leadership, KPI Monitoring, Motor Industry, Stock Control, Keyloop/CDK Systems
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