Position Overview
An exciting opportunity has arisen for a Band 6 Senior Social Worker to join the High Volume User (HVU) Service at University Hospital North Midlands (UHNM). The HVU team provides assessment and community-based support to patients who frequently attend A&E and impact hospital flow and waiting times. These individuals often present with complex physical, mental health, and social needs, requiring a coordinated, multidisciplinary approach to reduce reliance on urgent care services and improve engagement with appropriate pathways. You will act as the allocated practitioner, manage a complex caseload, undertake comprehensive assessments, develop and implement care and risk management plans, and work collaboratively with health, mental health, social care, and community services to ensure individuals receive coordinated and effective support. You will deliver person‑centred interventions in patients’ homes or community settings to improve outcomes and quality of life. The role includes maintaining accurate clinical records, effective communication, and acting as an advocate for service users. We are seeking a motivated, flexible, and compassionate practitioner with relevant experience and strong team‑working skills, committed to delivering high standards of care and upholding Trust values.
Key Responsibilities
* Manage a complex caseload, acting as the allocated practitioner, and be accountable on a day‑to‑day basis to the Team Leader who monitors all work through regular informal and formal supervision.
* Undertake comprehensive assessments, develop and implement care and risk management plans, and work collaboratively with health, mental health, social care, and community services to ensure coordinated and effective support.
* Deliver person‑centred interventions in patients’ homes or community settings to improve outcomes and quality of life.
* Maintain accurate clinical records, effective communication, and act as an advocate for service users.
* Assess and implement a range of interventions and provide guidance/advice and information for service users with acute or increasingly complex long‑term conditions, including mental health needs, learning difficulties or physical health difficulties.
* Integrate and support the team by planning, actioning, monitoring, and evaluating work under the supervision of the Team Leader/experienced Social Worker.
* Act as an experienced and independent practitioner, assessing, formulating, implementing, and agreeing support and intervention for Service Users; seek guidance and support as needed, especially for high‑profile, complex, very high cost or challenging cases.
Benefits
Flexible working arrangements are available.
Equal Employment Opportunity
The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under‑represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.
The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.
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