Job Ref: KGH10739
Branch: Commercial Hub
Location: Head Office, Daventry
Salary/Benefits: £25,396.80 per annum
Contract type: Permanent
Hours: Full Time
Shift pattern: Monday - Friday, hours to be worked within office opening hours of 08:30 - 18:00
Hours per week: 40 hours per week
Posted date: 25/09/2025
Closing date: 27/10/2025
The role
We're looking for Meetings and Events Coordinators to join our team. The role reports directly to the Customer Excellence Manager and is part of a team based from our Commercial Hub in Crick (NN6 7XR).
In this role, you will be responsible for handling enquiries received via phone, email and other online channels, seeking to secure business on every interaction. You will play an integral part in maximising revenue and conversion of all corporate meeting opportunities for our hotel portfolio. You will be the first point of contact for customers; your goal will be to build connections with customers and deliver customer excellence by meeting their needs. It will also be vital to build and maintain relationships with all stakeholders, both internal and external.
Who we're looking for
If you're the kind of person who is results driven, customer focused, has excellent verbal and written communication, organised and can prioritise your workload, we want you to join us Plus, you'll learn all about our hotels across the UK and become fully conversant with all facilities, services, and special promotions offered by the hotels. You can then use this information to maximise hotel sales.
This role would be perfect for someone who has worked in a hotel sales/reservations office and is ready to take the next step to a multi-property role. We would also be delighted to talk to anyone who has worked in a customer-facing role before in any industry. And if you're good at selling to people, having meaningful conversations, and building relationships, that's even better.
Next steps
A member of the Customer Excellence team will be in touch to understand what you are looking for in your next role. If successful at this stage, you will be invited in for a face-to-face interview with a Customer Excellence Manager and to have a tour of the office.
Benefits
Our rewards package includes:
* Discounted hotel stays around the globe, with food and beverage discounts.
* Attractive discounts across many major retailers, restaurants, and events
* FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)
* Personal and career development, including apprenticeships.
* 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice.
Who are Kew Green Hotels?
Kew Green Hotels is a rapidly expanding global company, with a diverse portfolio across several leading hotel brands.
Our mission is to operate hotels which make us proud, but what unites us all is our values:
* We Love To Pursue Outstanding
* We Respect Our People And Communities
* We Focus On Details
* We Are Pragmatic
If you share our values and you're committed to doing work that you can be proud of, we would love to hear from you
You can find out more about our mission and values, our history and more on our website at
Apply today – we look forward to hearing from you