Conference & Events Operations Supervisor - SEC Glasgow£28500 excellent benefits including healthcare, wellbeing support, 23 days\' annual leave plus bank holidays, life assurance, meals on duty, and more.Role PurposeThe Conference & Events Operations Supervisor supports the successful delivery of Live and Confex events, with a primary focus on internal meetings, catering, tastings, and events. The role ensures exceptional customer service, strong operational standards, and effective team supervision to deliver seamless food and beverage experiences while building positive client relationships.Key ResponsibilitiesOperationsSupport daily operations including event setup, service delivery, and close-down proceduresEnsure compliance with health, safety, and hygiene standardsAssist with stock control, deliveries, and inventory managementCustomer ServiceDeliver outstanding service and manage guest enquiries or issuesMaintain high presentation and service standardsGather feedback to enhance the overall experienceTeam LeadershipSupervise and support bar and restaurant teams during eventsAssist with onboarding and trainingFoster a positive, collaborative working environmentFinancial & ComplianceProcess payments and support cash handling proceduresContribute to cost control and waste reductionMaintain adherence to regulatory and safety standardsQuality & RelationshipsMonitor food and beverage quality and consistencyHost rooms confidently and manage stakeholder expectationsBuild strong relationships with clients, colleagues, and suppliersEssentialExperience within a fast paced hospitality environment (events, restaurants, hotels, or bars)Experience supervising teamsStrong customer service and communication skillsUnderstanding of food safety and regulatory complianceBasic financial awareness (cash handling, stock control)Problem-solving ability and team-focused mindsetFlexible approach to working hoursDesirableFood safety knowledgeBeverage knowledge (wine, cocktails, etc.)POS and basic IT skillsNetworking and relationship-building skillsPersonal AttributesLeadership potential and initiativeAdaptable and resilient under pressureDetail-oriented and professionalPassionate about hospitality and service excellenceHigh integrityWe are LevyWe are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.Trusted by some of the world\'s most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London we bring experiences to life with passion and precision.Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.Why Join Us?Levy UK & Ireland is part of Compass Group, the world\'s largest catering company, and a vibrant leader in hospitality.We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.Together, we create unforgettable experiences ? and shape the future of hospitality.Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)Aviva Digicare - Free annual healthcare checkExclusive Benefits & Wellbeing site (Perks at Work)Entertainment discounts - up to 55% off cinema ticketsHealth & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)Travel discounts - Discounts with holiday companies such as TUI and ExpediaShopping discounts - Save up to 15% at high street and online stores by purchasing Shopping CardsMeals on dutyVodaphone discountsPension scheme and Life AssuranceEmployee Assistance Programme23 days BH\'s and additional day off for your birthday2 days additional leave, following return from Maternity leave during first year backCompetitive and supportive family benefitsDay off for baby\'s first birthdayHoliday purchase schemeOn-going training & development and career pathwaysProfessional subscriptions paidFinancial wellbeing programme and preferred rates on salary finance productsAs part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/1902/68674001/52791247/SU SCOT Levy UKCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!