Quality Manager
Salary:
Negotiable (depending on experience)
Location:
Huddersfield (with hybrid working)
Job Type:
Full-time, Permanent
Due to continued expansion, we're seeking a motivated Quality Manager for an established and growing UK-based company. This is a fantastic opportunity to play a key role in ensuring products and services meet the highest standards while driving improvements across Quality Management Systems.
You'll take ownership of the complaints handling process, lead technical investigations, and ensure compliance with industry regulations. Working closely with cross-functional teams, you'll implement effective solutions, support audits, and provide technical input to enhance product and service quality.
Key responsibilities:
* Manage the full complaints process and ensure compliance.
* Lead investigations, root cause analysis, and CAPA.
* Maintain accurate records and prepare quality reports.
* Support audits with audit-ready documentation.
* Deliver training and promote best practice across the business.
* Drive continuous improvement in quality systems and processes.
About you:
* Minimum 3+ years' experience in Quality or Complaint Handling within a technical or regulated environment.
* Knowledge of ISO 13485, FDA 21 CFR 820, and MDR (or similar standards).
* Strong experience with complaint handling, CAPA, and root cause analysis.
* Qualification in Engineering, Life Sciences, or related discipline (or equivalent experience).
* Excellent communication, problem-solving, and organisational skills.