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Sales support executive

Margate
Permanent
Trapeze Recruitment Services Ltd
Sales support executive
Posted: 17 September
Offer description

Summary of the Sales Support Executive Working for a globally recognised brand you will provide accurate and timely administrative to the sales teams. This role offers hybrid working and the hours are Monday to Thursday 08:30 – 17:00 (30-minute unpaid break) and Friday 08:00 to 14:00 (no break). General duties of the Sales Support Executive * Answering and resolving customer enquiries via email, phone, and other channels, and providing after-sales support ensuring first class customer service * Catalogue Management ensuring a high degree of accuracy with listings * New Item set-up in accordance with product release timelines * Updating and maintaining customer records and internal databases * Upload of images and video content * Arrange for samples, POS and other relevant marketing requests to be fulfilled * Invoice and dispute management * Campaign performance and sales reporting * Inventory Management * Work on ad hoc administration requests to support with the national and export team * Attend conferences, exhibitions and events where/if required Key Skills and Experience required of the Sales Support Executive * Pro-active and enthusiastic self-starter * Good communication and organisation skills * Must have the ability to plan time and work schedules effectively * Willing to act on own initiative and take decisions, but conscious of their role within th...

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