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About the Company
Anns Home Care is recruiting a Full-time, as and when Team Leader to join our busy Home Care Team in Belfast. The successful candidate will be responsible for overseeing the provision of high-quality care to clients in their homes by monitoring care standards. Flexibility to work unsociable hours is required.
Anns Home Care is a family-run agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are central to our operations, providing frontline care to elderly and vulnerable individuals, supporting their independence and quality of life.
How to Apply
If interested, please call Kelly or apply now. We will contact you if you meet our requirements.
Key Requirements
* Minimum of 3 years experience in healthcare
* NVQ Level 2 qualification or equivalent
* Access to a car and a full driving license
* Excellent organizational and time management skills
* Strong communication and interpersonal skills
* Ability to work independently and meet tight deadlines
* Empathy and understanding towards clients and their families
* Leadership, support, and supervision skills
Key Tasks and Duties
* Maintain high standards of care, professionalism, and presentation by example
* Participate in and supervise the delivery of care to meet clients' physical, social, intellectual, and emotional needs, respecting their dignity, independence, and choices
* Promote best practice and accountability through spot checks and staff supervisions
* Monitor the quality of care delivered to clients
* Prepare, implement, review, and update client care plans
* Maintain confidentiality at all times
* Uphold professional standards amongst carers and promote company values
* Keep accurate and confidential records in accordance with company policy
* Conduct risk assessments in clients' homes periodically and as needed
* Assist in implementing new care packages, ensuring care plans are in place within two days of acceptance and staff introductions are completed
* Assist in onboarding and training new care workers
* Provide reports on complaints, accidents, and incidents
* Support in rota management and scheduling
* Participate in the company's Quality Control program
* Undertake shift cover activities as required
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