Business & Training Administrator
Letchworth– Immediate Start (Tuesday 7th April)1‑Month+
Salary: £25,000 (equivalent to £12.82 per hour)
We’re looking for an engaging, motivated, and highly organised individual to join our team as a Business & Training Administrator. This role is perfect for someone with exceptional attention to detail, strong communication skills, and a proactive, problem‑solving mindset. If you thrive in a busy environment and enjoy delivering great customer service, this could be a brilliant fit.
What You’ll Be Doing
Administration
Processing customer bookings and enquiries
Liaising with trainers and customers to schedule courses
Sending booking instructions, invoices, and pass certificates
Maintaining accurate training records (trainee lists, schedules, attendance, feedback)
Updating course and trainer information on the LMS
Coordinating off‑site training bookings and venue arrangements
Keeping course files and paperwork complete and up to date
Preparing reports on training activity and outcomes
Suggesting improvements or new programme ideas
Troubleshooting issues as they arise
Ensuring all training activities meet compliance standards
Following up on leads and enquiries
Supporting other teams with admin tasks when needed
Sales Support
Researching prospects and generating leads
Reaching out to new customers via cold calls and emails
Identifying and recommending new business opportunities
What We’re Looking For
Excellent communication skills
A confident, positive, people‑focused approach
High self‑motivation and ambition
Ability to work independently and as part of a team
Strong organisational and multitasking ability
Meticulous attention to detail
A “glass half full” outlook
Tech‑savvy mindset (desirable)
Commercial awareness (desirable)
What You’ll Get
Life insurance for peace of mind
Access to wellbeing initiatives and an Employee Assistance Programme
Generous colleague discount
Free access to all training resources (online and face‑to‑face)
Generous annual leave allowance plus sick leave after probation
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