<div><h3>Retail Security Officer – M S</h3><p>Location: Derby Kingsway Retail Park</p><p>Salary: £13.58 per hour. Guaranteed 40+ hours per week.</p><p>Candidate must have 5 years trackable working history in the UK.</p><p>At M S, security is about more than protecting stores and assets. It is about creating a safe, supportive and welcoming environment for customers and colleagues every day.</p><h3>About the role</h3><p>This is a customer-facing role within a premium retail environment where safety, professionalism and service must work together seamlessly.</p><p>Responsibilities include:</p><ul><li>Creating a visible, welcoming and reassuring presence within store.</li><li>Supporting customers and colleagues professionally and confidently.</li><li>Responding appropriately to incidents, theft and security concerns.</li><li>Helping de-escalate challenging situations calmly and respectfully.</li><li>Working collaboratively with store teams as part of the wider M S environment.</li><li>Delivering high standards of professionalism, communication and customer service at all times.</li></ul><h3>What we are looking for</h3><ul><li>Strong communication and people skills.</li><li>Professionalism and emotional intelligence.</li><li>Confidence and sound judgement.</li><li>A calm and positive approach under pressure.</li><li>A genuine desire to help customers and colleagues.</li><li>Pride in delivering high standards every day.</li></ul><h3>Benefits</h3><ul><li>Competitive pay, with guaranteed 40+ hours per week.</li><li>20% colleague discount, plus complimentary beverages and snacks during your shift.</li><li>Full training and ongoing development, including company-funded SIA licence renewal.</li><li>Access to industry‑leading customer service and retail security programmes.</li><li>Career progression opportunities across Mitie and the wider retail security operation.</li><li>Employee recognition and reward schemes that celebrate great performance.</li><li>Wide range of Mitie benefits, discounts and wellbeing support, including Share Incentive Plan, Save As You Earn Scheme, Cycle to Work Scheme, Life Assurance and Childcare Voucher Scheme.</li><li>Opportunity to work as part of one of the UKs most recognisable retail brands.</li></ul><h3>We are committed to an inclusive and accessible recruitment process</h3><p>If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing.</p></div>