Content Designer - Consultant - Digital Excellence
Join to apply for the Content Designer - Consultant - Digital Excellence role at Capgemini Invent.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting‑edge solutions. Join us to drive transformation tailored to our client’s challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.
Role Overview
As a Content Designer, you will join the growing Digital Excellence community, passionate about user‑centred design, critical thinking, problem solving, and designing and building digital services and products. You will champion inclusive design practices throughout our project lifecycles, ensuring solutions are accessible to as many users as possible.
Responsibilities
* Identify and build strong relationships with clients across projects, influencing and collaborating with them on the content.
* Create and iterate accurate user‑centred content to a high standard that meets user needs.
* Use analytics data, user feedback and user research to identify the needs of users and map user journeys.
* Make complex language and processes easy to understand.
* Bring new ideas and challenge the status quo.
* Be an advocate for user‑centred design, iterative and agile approaches.
Required Skills and Experience
* Strong understanding of user‑centred design principles and best practice.
* Experience working in multidisciplinary Agile teams to design and deliver user‑centred services.
* Experience designing content for diverse users including accessibility and assisted digital needs.
* Existing SC (Security Check) clearance or ability to qualify (UK resident ≥3 years, no 6+ month absence).
* Experience with Government Digital Service (GDS) service standards and applying GDS design principles.
* Experience with accessibility standards and legislation such as WCAG.
* Experience writing inclusive content in plain English.
* Good communication and stakeholder management skills.
Desirable
* Experience in sectors with complex regulatory environments (e.g., healthcare or public sector) or consulting to private sector clients.
* Certifications in accessibility (CPACC, WAS, CPWA) or in progress.
* Experience testing and auditing assistive technology (JAWS, Dragon, ZoomText) and accessibility features for Windows and macOS.
* Certification and/or qualifications in Service Design or Design Thinking.
* Experience running training around Service Design or Design Thinking.
* Experience managing and leading high‑performing teams.
* Experience with tools such as Miro, Mural, Teams, PowerPoint.
Benefits
* Hybrid working with occasional travel to client locations.
* Exposure to high‑profile transformations and leading technologies.
* Formal training and certification opportunities across cloud, programming, DevOps, cybersecurity, and agile delivery.
* Monthly showcases and knowledge‑sharing events.
* Flexible working arrangements and wellness support.
* Active commitment to inclusion and wellbeing.
Working Locations
Capgemini Invent offices in London, Manchester and Glasgow. Full‑time, full‑UK citizenship required for clearance. Flexibility for assignment location, including potential travel.
Legal
All UK employees are eligible to request flexible working arrangements. Capgemini is committed to inclusion and a positive work‑life balance, offering mental health support and wellbeing apps.
#J-18808-Ljbffr