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Bank mental health support worker

London
Permanent
Chelsea and Westminster Hospital NHS Foundation Trust
Mental health support worker
€27,500 a year
Posted: 8 January
Offer description

Bank Mental Health Support Worker

The closing date is 16 January 2026

Bank Mental Health Support Worker - All Trust sites

Band 4

Are you looking for a new and exciting challenge? Are you highly motivated, innovative, and compassionate about mental health care?

We are seeking a number of skilled Bank Mental Health Support Workers to support our patients with mental health needs. The role will primarily involve providing enhanced engagement and observations in an acute medical/surgical/maternity/paediatric setting. Excellent engagement, de‑escalation and communication skills are essential. A good knowledge of the Mental Health Act and Mental Capacity Act is required.

This is a challenging role that demands confidence, compassion, flexibility and a willingness to learn and adapt in a rapidly changing medical environment. It is banded at Band 4 to attract and employ the very best who can work with minimal supervision.

To apply you will need considerable previous experience in a mental health setting and/or a health‑based degree such as a psychology degree (with intention of applying to a clinical psychology course) or be in 2nd/3rd year of a mental health nursing degree course. Please read the full job description and person specification to ensure you meet the criteria.

We are particularly interested in candidates who are available on weekdays.

**Online interviews on Tuesday June 11th**

Some roles may require weekend shifts at multiple sites.


About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top‑performing and safest trusts. We operate two main acute hospital sites – Chelsea and Westminster Hospital and West Middlesex University Hospital – along with award‑winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us ‘Good’ in safety, effectiveness, care, and responsiveness, and ‘Outstanding’ in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six‑month probationary period.


Job responsibilities

See attached full job description and person specification for detailed tasks and responsibilities.


Person Specification


Skills and knowledge

* Understanding the scope of the Mental Health Support Worker role in the context of the nursing and interdisciplinary team and how the role contributes to service development.
* Knowledge of when to seek advice and escalates to the appropriate professional for expert help and advice.
* Demonstrable ability to meet Trust values.
* Ability to work autonomously or under minimal supervision.
* Knowledge of comorbid physical illness in relation to mental health patients.


Education and Qualifications

* Training in the prevention and management of violence and aggression.
* Degree in a health‑related subject such as psychology, or 2 years of clinical experience in a mental health setting, or 2nd/3rd year of a mental health nursing degree course.


Experience

* Experience working in teams under appropriate supervision as part of a multi‑disciplinary team.
* Insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
* Knowledge of all relevant legislation in relation to mental health and the Mental Capacity Act.
* Acute hospital experience.
* Understanding of NHS, health and social care.
* Evidence of involvement in the support/development of less experienced staff.


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

Chelsea and Westminster Hospital NHS Foundation Trust

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