Pre Litigated File Handler - Industrial Disease (NIHL)
Application Deadline: 31 January 2026
Department: Legal
Employment Type: Permanent - Full Time
Location: Bolton
Compensation: £23,000 - £25,000 / year
Description
The Pre-Litigated File Handler will run and maintain their own caseload of up to 250 pre-litigated files to conclusion or the point of litigation. These will consist of a mixed caseload between NIHL (Noise Induced Hearing Loss) claims as well as HAVS (Hand Arm Vibration Syndrome) claims.
The successful candidate will undertake a variety of tasks on pre-litigated files to ensure all Client KPI’s and SLA’s are met. This role would be ideal for a candidate who is looking for experience running their own caseload.
Key Responsibilities
* Maintain a caseload of approximately 250 files
* Completion of Tracker Strategy document
* Sending out Initial Letters and completing initial file opening procedures upon receipt of new files.
* Companies Searches and ELTO Searchs
* Director searches and letters
* Instructions to investigators
* Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates.
* General admin including diarising dates for Protocol expiry
* Escalation of files to Team Leader for review when key milestones triggered
* Updating database on Tracker
* Policy queries to client for insured
* Requesting documents from Insurer
* Request and review OH & Personnel records from insured
* Review medical, engineering evidence and witness evidence.
* File Closure.
* Notifying brokers and co-defendants of closure
* General admin - diary dates
* Undertake ad hoc duties to support the team as required
* To ensure compliance with the SRA Standards & Regulations
* Adhere to the Keoghs Value
Skills, Knowledge & Expertise
The successful applicant should have the following skills:
Desirable:
* Awareness and understanding of file handing processes for disease claims.
* Technical knowledge of NIHL &/or HAVS claims.
* Basic understanding of all stages of the pre litigation process for disease claims
Essential:
* Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system.
* Ability to use own initiative, self-organise and self-prioritise
* Good listening and communication skills
* Ability to self-organise and self-prioritise
* Ability to work under pressure and to target
* GCSE grade A-C in English and Math
Job Benefits
* Davies Incentive Plan
* 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
* Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
* Simply Health Care Cash Plan
* WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
* Death in Service
* Critical Illness Cover
* PHI/Income Protection (Private health insurance)
* Pension Contribution based 5% Employee / 3% Employer
* Employee Resource Groups
* Employee Volunteering Programme
* Cycle to Work Scheme*
* Tech Scheme*
* Season Ticket Loan*
* Gym Flex*
* Access to Online Discount Sites
* Discounted Gourmet Society Membership
* Discounted Tickets for Merlin Attractions nationwide
* Discounts at local retail outlets
* after successfully completing probation
#J-18808-Ljbffr