Responsibilities
* Lead support planning and coordinate Support Workers to deliver person-centred support.
* Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads.
* Support customers with daily tasks such as budgeting, cooking and attending appointments.
* Work with multi‑agency teams to safeguard and empower customers.
* Help customers build independence and prepare for their move‑on into the community.
Qualifications & Requirements
* Passion and experience in supporting others, ideally in a supported housing setting.
* Previous experience of working with support plans, recording and using information concisely and effectively.
* The ability to work under your own initiative, remain calm under pressure and demonstrate a resilient approach.
* Enhanced with Barring licence (you will be reimbursed).
* Vehicle insured for business use with a valid licence; mileage will be reimbursed.
Working Hours & Location
* Flexibility to work at short notice, picking your own next shift.
* Possible shifts include Monday‑Friday (9‑5), weekend or evening shifts, depending on service.
* Work across West Cornwall in residential (Homeless, ASC) or Outreach services in locations such as Falmouth, Cambourne, Penzance or surrounding areas.
* Base office location can be discussed during interview; mileage paid for travel within working time.
Benefits
* Living wage employer – paid fair hourly rate plus holiday pay.
* Weekly pay, 1 week in arrears from when you worked.
* Access to a large shopping discount scheme (over 800 high‑street discounts).
* Access to an excellent learning portal for skill development.
* Option to apply for additional Home Group job opportunities, including internal‑only positions.
Equal Opportunity
Disability Confident – The employer generally offers an interview to any applicant that declares having a disability and meets the minimum job criteria.
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