Job Location – Crawley, West Sussex, UK
Employment: full-time, 12-month FTC
Reporting to: General Manager Aftermarket
Overview
Acron Aviation Solutions are ‘Creating Safer Skies’. From our computer-based solutions all the way to our state-of-the-art Full Flight Simulators (FFS), improving the training experience and creating safer skies is at the heart of everything we do. Our Fixed Training Devices (FTD) and FFS feature aircraft-specific flight decks, offering the form, fit, feel, and function of the actual aircraft. Our airline pilot training systems cover the complete training spectrum: whether it's systems knowledge, procedure training or jet transition we have the solutions for every airline.
We are looking for an Industrial Placement Candidate (IPC) with a proactive ‘can do’ attitude to work in our Aftermarket Team. You will be responsible for providing support to the global Acron Aviation business in a challenging fast-paced environment. The role will work closely with the Aftermarket Management Team to support the management of the aftermarket portfolio. The portfolio of activities involves development of product and solutions, marketing technical offerings, delivering update and upgrade projects and programmes. A key part of the role will be to track performance across the portfolio to help ensure the strategic goals and objectives will be achieved.
In addition to the day-to-day activities, the IPC will participate in internal strategic initiatives to drive change and continuous improvement.
Our Values
* Customer First
* Own It
* Move Fast
* Speak Candidly
A Few Of Our Employee Benefits Are
* 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days
* Private medical insurance with optional family cover
* Pension scheme of up to 7% employer contribution
* Life Assurance 4x salary (flexible up to 10x)
* Group income protection
* Flexible opt‑in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme
* Employee assistance program providing mental health and wellbeing support
* Staff car park (incl. EV charging stations)
What the role will involve
* Take a leading role coordinating the development of technical solutions to obsolescence on customer training devices, developing marketing material and then marketing the technical solutions.
* Track the health and performance of the aftermarket business through a set of Key Performance Indicators (KPIs).
* Support the Head of Aftermarket to identify resourcing issues across the aftermarket portfolio by assessing resource demand versus capacity of the aftermarket team.
* Maintain a credible, professional approach to individual colleagues and business teams through clear and appropriate communication, respect for the role, the circumstances of others and their ability to offer support and solutions.
* Work with the Aftermarket Product Manager and Engineering Solution Lead to discuss obsolescence solutions, the value they bring to customers and raise engineering taskings within the JIRA tool.
* Work with Marketing Team to coordinate the development of marketing material and then share the material via the chosen marketing channel.
* Gather and analyse data to generate a suite of business performance metrics and reporting pack that is used by the management team.
* Work with the Engineering Solution Lead to maintain integrity of data in the Configuration Management Database.
* Work with the business support coordinator to create Sales Orders for service support requests on SAP.
What you’ll bring
* Must be currently studying for a degree within the subject of Business Management
* Excellent communication skills including the ability to convey information effectively in written and verbal form. Interpersonal skills to enable efficient and influential communication at all levels.
* Competent in the use of Microsoft Office, specifically Word, Excel and Outlook.
* Organisational skills together with the ability to prioritise and use tact and judgement.
* Willingness and ability to respond flexibly to the needs of the post.
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