A purely hands‑on technical role — no people management, no corporate politics, just excellent IT delivery. Are you an experienced IT engineer who loves technical problem‑solving, building robust systems, and keeping technology running smoothly — but has no interest in managing people or sitting in endless strategy meetings? We’re looking for a highly capable hands-on Senior IT Infrastructure & Systems Engineerto take end‑to‑end ownership of our IT environment across multiple sites. This role is for someone who enjoys doing the work, not managing others. If you thrive when you’re deep in technical challenges — improving reliability, fixing issues, maintaining infrastructure, and making systems better — you’ll fit in perfectly here. What You’ll Do (100% Hands-On Technical Work) You will be the technical owner of our IT systems — responsible for ensuring they run smoothly, securely, and efficiently. Core responsibilities:
1. Deliver expert support and resolve complex technical issues quickly
2. Maintain and improve our Unifi network infrastructure across Fenstanton, Glasgow, Armagh, and Paderborn
3. Administer our on-prem and cloud environments including: Azure, AVD, Azure AD, Intune, SharePoint Windows Server and related services (DNS, DHCP, AD)
4. Oversee and maintain our business‑critical systems including: SAP Business One, WMS (Koerber), BPA Taskcentre, routing platforms SQL databases, SSRS, Crystal Reports, Power BI
5. Manage integrations between internal systems and 3rd‑party tools
6. Improve system stability, monitoring, automation and documentation
7. Look after key platforms including: Unifi CCTV, Connect365, Yodeck, website infrastructure (WooCommerce)
8. Deliver hardware/software provisioning and lifecycle management
9. Ensure security best practices and continuously improve our Microsoft Secure Score
10. Maintain high availability and reliability across all technology used by the business
11. Identify opportunities to streamline, automate, and harden our environment
This role is not strategic, managerial, or people‑focused. It is for someone who wants to remain deep in the technical trenches. Who We’re Looking For Must-haves:
12. A passion for hands-on technical engineering
13. Strong experience with Microsoft/Azure environments
14. Networking experience (ideally Unifi)
15. Proven track record supporting server, cloud, and hybrid systems
16. Solid troubleshooting instincts and a methodical approach
17. Ability to work independently and take full technical ownership
18. Strong communication with end‑users and colleagues when issues arise
Nice-to-haves (not essential):
19. Experience with SAP Business One, SQL reporting, or automation
20. Background supporting multi-site environments
21. Scripting skills (PowerShell, SQL etc.)
What This Role Is Not To avoid any misunderstanding, this role does NOT involve:
22. Line management
23. Building or running a team
24. Departmental strategy creation
25. Budget ownership
26. KPI/ SLA administration
27. Project programme management
28. Corporate governance frameworks
If you enjoy doing the technical work rather than managing it, you’ll love this role. What We Offer
29. Discretionary quarterly bonus
30. Annual pay reviews
31. 24 days holiday (increasing with service)
32. Free on-site parking
33. Employee Assistance Programme
34. Stable, established business with opportunities to grow while staying hands‑on
Job Types: Full-time, Permanent Hours: 42.5 hours, Monday to Friday, 08.00am to 17.00pm If this sounds like you, please contact us today! Strictly no agency contact. We do not accept unsolicited CVs or calls from recruitment agencies for this role.