Employment Type: Part-time (8h/week – Saturday), with the possibility of additional hours based on business needs
Salary: Competitive, based on experience
About LN-CC
Founded in 2010, LN-CC (Late Night Chameleon Café) established itself as a concept space blending luxury fashion, emerging design, and cultural expression. Relaunched in 2024, our Dalston location is more than a retail store — it’s a creative hub connecting fashion, music, and art.
Housed in the basement of a former boxing club, LN-CC continues to push boundaries with a curated selection of contemporary, sport, and streetwear brands — reflecting both the evolution of our audience and the creative energy of East London.
The Role
We are looking for a fashion-forward and customer-focused Showroom Assistant to support the daily operations of our retail environment. The ideal candidate is proactive, organized, and passionate about delivering exceptional service, with a strong sense of personal style and a deep interest in contemporary fashion and culture.
This is a hands-on role that blends operational precision with customer engagement and creative outreach. You'll be instrumental in shaping the showroom experience and building strong relationships with our clients and community.
Key Responsibilities
Showroom Operations
* Assist in the day-to-day running of the showroom, including opening and closing procedures.
* Manage online orders, customer requests, and in-store client interactions.
* Maintain impeccable visual merchandising and stock presentation across all areas.
* Oversee stock handling, inventory checks, and restocking processes.
* Ensure a clean, organized, and inviting retail space at all times.
* Accurately process transactions using POS systems, in-store and remotely.
Clientelling & Customer Experience
* Provide an elevated, personalized shopping experience for every visitor.
* Build and maintain lasting client relationships through follow-up, styling advice, and attentive service.
* Track client preferences, purchases, and wish lists to enhance future interactions.
* Engage clients with updates on new arrivals, exclusives, and upcoming showroom events.
Product & Brand Expertise
* Demonstrate strong knowledge of the showroom's brand mix and seasonal collections.
* Stay current on fashion trends and cultural movements relevant to our audience.
* Offer thoughtful styling support across diverse categories and product types.
* Contribute to achieving and exceeding sales objectives through client engagement and storytelling.
* Work collaboratively with the team to ensure a seamless showroom experience.
* Proactively identify opportunities to improve service, layout, and customer flow.
* Contribute ideas in team meetings and support the implementation of new initiatives.
Community & Footfall Growth
* Support outreach strategies to drive awareness and showroom traffic.
* Contribute to the planning and execution of local activations, events, and partnerships.
* Build connections with local communities and creatives to amplify LN-CC's cultural relevance.
Requirements & Skills
* Proven experience as a showroom assistant or personal shopper, ideally with an existing client portfolio.
* Experience in retail, fashion, or showroom environments preferred.
* Deep interest in fashion, styling, and visual culture.
* Strong interpersonal and communication skills.
* Self-motivated, detail-oriented, and highly organized.
* Comfortable working in a fast-paced, creative environment.
* Confidence in using POS systems and digital tools (training available).
* Flexible availability, including weekends and showroom events.
Why Join LN-CC
* Be part of a concept-led, culturally engaged fashion space.
* Work with a forward-thinking brand mix at the intersection of luxury and streetwear.
* Join a collaborative team where creativity and initiative are valued.
* Enjoy opportunities for growth, industry access, and staff benefits.
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