Multi‑Skilled Engineer
Location: Sheffield Utilita Arena
Department: Technical Services / Facilities Management
Reports To: Technical Services Manager
Role Summary
The Multi‑Skilled Engineer is responsible for ensuring the continuous operation and reliability of critical environments, including data centres, call centres, and trading floors. This includes responding to maintenance requests, diagnosing and repairing power systems, and providing emergency support while maintaining adherence to SLA requirements.
Key Responsibilities
* React promptly to breakdown and maintenance requests within required SLA timelines.
* Perform repairs on modular UPS systems and other critical power infrastructure.
* Test, monitor, and diagnose power quality issues, including harmonic distortion, using on-site analyzers.
* Maintain operational awareness of computer room, call centre, and trading floor infrastructure, including power, UPS, CPS, distribution, and cooling systems.
* Apply a risk‑focused approach to maintenance and operations of critical plant and systems.
* Provide emergency response standby and call‑out services as required.
* Escalate urgent technical issues to the Technical Services Manager.
* Respond to work interruptions, outages, or emergencies consistent with SLA requirements.
* Maintain accurate and up‑to‑date engineering maintenance documentation and records.
* Advise the Facilities Management team on changes or improvements to critical environment requirements.
* Conduct site surveys and produce work reports, recommendations, and assessments.
* Be flexible to work beyond standard contractual hours when necessary.
Key Skills & Competencies
Technical Skills
* Maintenance and repair of UPS, CPS, and power distribution systems
* Electrical systems knowledge and power quality diagnostics
* Cooling, HVAC, and critical environment systems familiarity
* Ability to use power analyzers and diagnostic tools
* Experience in data centre and high‑availability infrastructure
Operational Skills
* Risk‑based maintenance planning
* Emergency response and outage management
* Troubleshooting technical issues quickly and effectively
* Accurate maintenance record‑keeping and reporting
Soft Skills
* Strong problem‑solving and analytical thinking
* Effective communication and escalation of technical issues
* Teamwork and coordination with Facilities Management
* Flexibility and adaptability to changing operational needs
Qualifications & Experience
* Relevant technical or engineering qualification (Electrical, Mechanical, or equivalent)
* Proven experience in critical environment maintenance (data centres, call centres, trading floors)
* Experience with UPS, CPS, and power quality systems is essential
* Knowledge of risk‑focused maintenance practices
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