Company Overview
The Conduit serves as a home for people passionate about achieving positive social, environmental and economic change. Our community shares our belief that world's most pressing problems are better understood as opportunities waiting for entrepreneurial solutions. The Conduit's mission is to convene a collaborative community that scales and accelerates solutions to the world's greatest challenges and provide its community with a physical home, with industry leading sustainable and ethical hospitality, where creativity and innovation can flourish. Our members are from all over the world, from all sectors and industries and are representative of the world we live in.
Role Summary
The Programme Coordinator plays a key role in ensuring the smooth delivery of our Impact Programme events, which aim to inspire and engage members in addressing global challenges. In this role, you will be responsible for managing the logistics, coordinating content, and delivering high-quality events that align with The Conduit's mission.
You should also have:
* High levels of accuracy and attention to detail
* Great time management skills and prioritisation skills
* Relationship building skills
* Work experience in hospitality and/or customer-facing roles
Key Responsibilities
Program Coordination
* Provide administrative support for the seamless execution of the Impact Program.
* Research and source relevant speakers and content for upcoming events.
* Serve as a lead contact for event-day operations, ensuring smooth running from start to finish.
* Manage reception duties for program-related events.
Administrative & Technical Support
* Maintain and update internal calendars and platforms such as Triple Seat,, and spreadsheets.
* Lead on setting up Impact Program events on the Conduit app and website.
* Raise Purchase Orders and liaise with The Conduit Finance team to process speaker payments.
* Liaise with internal departments to coordinate venue space, tech support, and live-streaming needs.
* Create and manage posts for the website, Conduit app, PeopleVine, and HubSpot forms.
* Keep the speaker and moderator database up-to-date.
* Prepare guest lists, manage check-ins, and welcome key participants.
* Support the Head of Programme and third-party partners throughout the event planning and execution process.
Relationship Management & Reporting
* Build and maintain strong relationships with speakers, moderators, members, and collaborators.
* Track event attendance, update guest lists, and ensure accurate reporting.
* Collect and organise feedback for program improvement and annual reports.
Additional Responsibilities
* Adhere to all Company Policies and Procedures
* Actively champions and promotes The Conduit Inclusion and Diversity Strategy
* Supports and contributes to the overall success of The Conduit
* Alongside your key duties you may be asked to complete other tasks as and when necessary and reasonably required in line with business needs.
Qualifications & Requirements
* Excellent communication and writing skills.
* Strong organisational skills with attention to detail and time management.
* Proficient in digital tools and platforms, including social media.
* Experience in event management, hospitality, or a similar role.
* Comfortable with public speaking and presentation.
* Design and editing skills are a plus.
* Experience with Customer Relationship Management platforms is a plus.
Key Competencies
Above we have listed the skills we would like the Programme Coordinator to have. Below speaks more about the individual's abilities to match our company culture:
* Has strong interpersonal skills needed to build trust among employees at all levels
* Is a 'team-player' and enjoys working in partnership with colleagues
* Views individual differences as a way to build new ideas and innovations
* "Owns" problems rather than blaming them on others
* Encourages feedback on own behaviour
* Aligned and committed to the vision of The Conduit and constantly looking for ways in your role to achieve our mission.
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