Spa Operations Manager
As our Spa Operations Manager you
will be responsible for leading and managing the spa team, as well as the
day-to-day operations of the spa. You will be fully committed to delivering the
highest quality of customer service, as well as professionally engaging with
members and employees to create an environment of warmth, compassion and fun.
What you’ll be doing:
• Managing the day-to-day operation of the Spa, ensuring the Spa is run
efficiently, profitably and smoothly.
• Leading, encouraging and supporting the team to deliver excellent standards
of service.
• Maintaining an active presence in the Spa reception and other key areas.
• Ensuring the health and safety of guests and employees are paramount at all
times.
• Collaborating and supporting the planning and implementation of the Spa’s
marketing activities, with support from the Spa Director and Marketing
Director.
Who
you are:
* Experience in a Luxury Spa environment is essential.
* Strong experience working in a Holistic/Wellness environment.
* Strong leadership and management skills.
* Problem solver and confident in making decisions.
* Have strong attention to detail.
* Well-spoken and excellent written skills are essential.
Shift
Pattern:
* This
position will consist of 40 hours per week.
* You
will be flexible in working any 5 days out of 7, including weekends and bank
holidays.
* The
hours for this position will typically consist of 09:00-17:30, requiring some flexibility
dependent upon business needs.
* This position is for a fixed term of 1 year.
Salary: Up to £34,994 per annum dependent upon skills and experience, plus tronc
Benefits
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.
As a member of our team, you can expect to receive:
* Competitive salary
* Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
* Personal development support
* Wide range of recognised qualifications and development opportunities
* Discounted rates on Food & Beverage
* 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
* Pension
* Long Service Awards
* Cycle to work scheme
* Earn up to £600 through our recommend a friend scheme
* Uniforms
* Free parking
* And other local benefits
**Staff Accommodation Available**