Who are we?
We are Motorpoint, the UKs leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision:
To be the Car Buyers Champion, trusted to deliver unrivalled Choice, Value and Quality .
We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done : and who bring our values to life : PROUD, HAPPY, HONEST, SUPPORTIVE : by working TOGETHER, then Motorpoint is the place to be and we are on a mission
The Role: Warranty Technician
Salary: GBP 40,000 : GBP 45,000 per annum
Location: Birtley
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? Were looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
Diagnose and resolve advanced faults using OEM diagnostic platforms and tools. Perform major mechanical repairs including engine and gearbox replacements. Conduct root cause analysis and ensure repairs meet manufacturer standards. Use specialist equipment (oscilloscopes, multi:meters, smoke testers) for accurate testing. Complete final road tests, re:calibrations, and system resets. Accurately document all findings and repairs for warranty submissions. Liaise with customers to explain diagnostics and build trust. Mentor junior technicians and share best practices. Maintain workshop standards and compliance with DVSA and Health and Safety.
What were looking for:
IMI Level 3 (or equivalent) qualified technician. Proven experience in advanced vehicle repairs and diagnostics. Strong communication skills, especially when dealing with customers. High level of accuracy in administration and documentation. A proactive, reliable team player who takes pride in their work.
Whats in it for you?
Paid time off every month to do something that makes you happy 28 days holiday plus days off for your birthday, getting married, or moving house Additional holidays for length of service Long service awards Staff discount on cars and finance options Discounts and cashback at hundreds of high street retailers and restaurants through our My M.O.T platform Smart Tech in partnership with Currys Cycle to work Pension Healthcare Enhanced Parental Leave Employee Assistance Programme (EAP) Vocational and personal development training courses Quarterly team socials Team feasts Scratch card rewards Sharesave scheme (SAYE) Plus much more Closing Date: 5th March 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.