Role Title: Payment Process Manager - ICONIC GLOBAL TECH BRAND
Location: Moorgate, London, UK
Working Pattern: 5 days per week onsite (not remote)
Contract: 12-months (PAYE)
Start Date: ASAP
Daily Rate: £411.68
Working Hours: 40 hours per week
Role Overview
We are seeking a Payment Process Manager to lead the transformation of payment operations for an EU vehicle sharing program.
This role is ideal for a Project Management professional with 3+ years of experience who can manage end-to-end delivery while designing scalable, automated payment processes across multiple European markets.
You will play a critical role in moving manual payment operations into standardised, automated workflows, producing robust documentation, and enabling a successful offshore transition of business-as-usual activities.
Key Responsibilities
Lead payment-related projects including:
Legal entity creation
Invoicing system implementation
Billing process design and rollout
Own project initiation, planning, execution, testing, implementation, and closeout
Manage scope, timelines, risks, dependencies, and stakeholder approvals
Facilitate regular status meetings and communicate milestones and risks clearly
Payment Operations:
Manage daily payment processing activities until operational handover
Oversee weekly and monthly reconciliations
Handle dispute resolution and cost validation
Conduct monthly cost reporting and invoice management
Automation & Optimisation
Identify and eliminate manual workflows through automation
Design scalable, repeatable payment processes across EU markets
Implement controls to ensure accuracy, compliance, and efficiency
Documentation & Knowledge Transfer
Develop comprehensive SOPs and process documentation
Create knowledge transfer materials to support offshore BAU transition
Ensure operational readiness before handover
Stakeholder Management
Build strong partnerships with internal teams including finance, legal, tax, and payments
Manage relationships with external vendors and service providers
Drive continuous process improvement through collaboration
Required Qualifications & Experience
3+ years of experience in Project Management
Strong experience managing cross-functional projects
Exposure to finance, payments, invoicing, or billing processes preferred
Bachelor’s Degree preferred
PMP or equivalent certification preferred
Strong documentation, communication, and stakeholder management skills